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Delivery Policy

Expected delivery time:
Within Pakistan for: 3 to 5 Business Days
• Outside Pakistan for : 7 to 10 Business Days
Shipping Charges:
Within Pakistan: Free
• Outside Pakistan: Shipping charges will be calculated at the time of checkout based on the size of package and destination.


Couriers:
• Within Pakistan: TCS 1 Pvt Ltd, Call Courier, and any other courier service.
• Outside Pakistan: UPS/DHL
We endeavor to dispatch the order as soon as possible and are always trying to reduce the delivery times.
For Cash on Delivery (or COD orders payment will be collected from shipping address.
Due to certain restrictions, we are unable to provide deliveries in India.


Order Tracking
On dispatch of your order you will be sent a shipping confirmation email with your courier information and tracking number, be sure to check Junk/ Spam folder as well.


Customs and Duties
Your order may be required to pay customs and import duties upon arrival of the goods into your country. Brands Castle is not responsible for any taxes or duties the customs office may charge you, and payment is necessary to release your order from customs.

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